Careers

Careers at The Blue LED Global.

We are building a regional SaaS implementation practice for ERP, CRM, HR, analytics, integrations, governance, and customer success across MENA.

Talent tracks

Active talent conversations for upcoming client rollouts, partner enablement work, and post-go-live support across MENA. Opportunities may be full-time, project-based, or fractional depending on delivery scope.

ERP / CRM Implementation Consultant

Process mapping, configuration, UAT, training, and go-live support for enterprise ERP and CRM rollouts.

Location: Remote delivery with client workshops across KSA, UAE, Kuwait, Lebanon, and approved regional engagements.Engagement: Full-time or project-basedSeniority: Mid to senior

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Opportunity overview

This role sits close to the customer from discovery through hypercare. You would help enterprise teams turn finance, sales, service, procurement, inventory, HR, and approval processes into workable SaaS configuration while keeping implementation scope clear and adoption realistic.

What you would work on

Run discovery workshops with finance, sales, service, operations, and management teams.
Translate business processes into ERP/CRM configuration, workflows, approvals, dashboards, and user roles.
Prepare UAT scripts, support testing cycles, train users, and stay close during go-live and hypercare.

Good fit if you have

Hands-on exposure to ERP or CRM implementation projects such as Oracle, SAP, Microsoft Dynamics, Salesforce, Odoo, Zoho, or similar platforms.
Strong business-process thinking and ability to explain systems clearly to non-technical users.
Arabic and English communication skills are a strong advantage for regional delivery.

What to include

Include your CV, platforms you worked with, modules/functions you know, implementation examples, and the opportunity name in the email subject.

Integration and Data Migration Specialist

APIs, data cleanup, migration validation, reporting, and middleware coordination across SaaS and legacy systems.

Location: Remote technical delivery with planned customer data and integration workshops.Engagement: Project-based or full-timeSeniority: Mid to senior

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Opportunity overview

This opportunity focuses on the messy but critical layer between old systems and new SaaS platforms. You would help define clean migration structures, prepare validation routines, and coordinate integration flows that make ERP, CRM, HR, analytics, and support systems usable on day one.

What you would work on

Map source data, define migration templates, support cleansing, and validate migrated records with business owners.
Coordinate APIs, middleware, identity, reporting, and operational data flows between SaaS platforms and legacy systems.
Document integration assumptions, error handling, cutover needs, and validation checkpoints.

Good fit if you have

Experience with SQL, APIs, ETL, integration tools, reporting datasets, or enterprise data migration.
Comfortable working with consultants, developers, and business users to resolve messy real-world data issues.
Strong attention to validation, reconciliation, and clear technical documentation.

What to include

Include your CV, integration/data tools, database/API experience, migration project examples, and the opportunity name in the email subject.

Project Governance Lead

Plans, risks, controls, issue tracking, executive reporting, and delivery cadence for implementation programs.

Location: Hybrid regional delivery with remote governance cadence and executive checkpoints.Engagement: Full-time or fractional program supportSeniority: Senior

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Opportunity overview

This role owns the rhythm of implementation. You would make sure decisions are recorded, risks are visible, scope is controlled, owners are clear, and leadership has a reliable view of readiness across configuration, data, integrations, testing, training, and go-live.

What you would work on

Maintain delivery plans, RAID logs, decision records, scope controls, meeting cadence, and executive reporting.
Track risks around data, integrations, UAT, change management, vendor dependencies, and go-live readiness.
Coordinate project rituals between customer teams, implementation consultants, technical specialists, and leadership.

Good fit if you have

Experience in project coordination, PMO, ERP/CRM implementation governance, or technology delivery management.
Comfort with structured reporting, stakeholder follow-up, and turning ambiguity into clear next actions.
Ability to communicate professionally with executives and working teams.

What to include

Include your CV, project types, governance tools/templates used, reporting samples if available, and the opportunity name in the email subject.

Customer Success and Hypercare Consultant

Adoption tracking, incident triage, release support, user enablement, and continuous improvement after go-live.

Location: Remote and regional customer support coverage after launch.Engagement: Full-time, part-time, or project-basedSeniority: Junior to senior

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Opportunity overview

This opportunity is for the period where implementation becomes real operations. You would support users, turn recurring issues into structured fixes, coordinate with consultants and technical teams, and help customers move from launch pressure into stable adoption.

What you would work on

Support users after launch, triage issues, track recurring questions, and coordinate fixes with delivery teams.
Monitor adoption, training gaps, support tickets, release changes, and improvement opportunities.
Build customer-facing support routines that help enterprise teams feel guided after go-live.

Good fit if you have

Experience in SaaS support, customer success, application support, training, or post-go-live operations.
Calm communication style, good issue diagnosis habits, and patience with users under launch pressure.
Ability to document fixes, workarounds, and release notes clearly.

What to include

Include your CV, support/customer success experience, systems supported, training examples, and the opportunity name in the email subject.

Business Analyst

Requirements, stakeholder interviews, workflows, bilingual documentation, and readiness assessment.

Location: Remote workshops with occasional regional client sessions depending on project scope.Engagement: Full-time or project-basedSeniority: Junior to mid

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Opportunity overview

This role turns business conversation into implementation material. You would capture how teams actually work, document the gaps, define requirements clearly, and prepare bilingual artifacts that consultants, technical specialists, managers, and users can all act on.

What you would work on

Interview stakeholders, capture current processes, identify gaps, and convert requirements into implementation-ready documentation.
Prepare process maps, user stories, workshop notes, data needs, reports, controls, and adoption considerations.
Support readiness assessments for business, data, integrations, localization, governance, and support.

Good fit if you have

Experience as a business analyst, functional analyst, implementation analyst, or process/documentation specialist.
Strong writing, listening, and synthesis skills with the ability to simplify complex operations.
Arabic/English documentation experience is valuable for MENA projects.

What to include

Include your CV, sample deliverables if available, industries/functions covered, language skills, and the opportunity name in the email subject.

SaaS Sales / Partner Development

Vendor conversations, regional pipeline, capability packs, account qualification, and partner relationship development.

Location: Remote regional development focused on Lebanon, KSA, UAE, Kuwait, Syria eligibility, and wider MENA.Engagement: Full-time, fractional, or commission-alignedSeniority: Mid to senior

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Opportunity overview

This opportunity supports growth for our SaaS implementation practice. You would help identify qualified enterprise needs, prepare partner-safe positioning, open SaaS provider conversations, and move opportunities from early interest into structured discovery.

What you would work on

Build target account lists, qualify implementation opportunities, and coordinate discovery conversations.
Prepare capability packs, follow-up material, partner notes, and regional rollout positioning.
Support SaaS provider conversations while keeping claims vendor-safe and commercially accurate.

Good fit if you have

Experience in B2B sales, SaaS partnerships, account development, enterprise software, or technology consulting.
Ability to understand business pain, qualify fit, and communicate implementation value without overpromising.
Regional market familiarity across Lebanon, KSA, UAE, Kuwait, Syria, or wider MENA is a plus.

What to include

Include your CV, markets covered, sales/partner experience, software categories sold, and the opportunity name in the email subject.

How we work

Business-process thinking before tool configuration

Arabic and English delivery discipline

Vendor-safe communication and compliance awareness

Documentation, testing, training, and customer success habits

Send Your Profile

Email your CV to info@theblueled.com. Include your CV as an attachment and put the opportunity name in the email subject, for example: "ERP / CRM Implementation Consultant".

Send Your Profile