Services

Cloud architecture, hosting and resilience

The Blue LED Global provides cloud architecture, hosting and resilience planning in Lebanon, Syria, Saudi Arabia, the United Arab Emirates and Kuwait. The service defines environment boundaries, monitoring, backup and recovery responsibilities for cloud, hybrid or on-premise enterprise systems when a rollout needs an agreed operating and recovery model.

Service at a glance

Decision pointWhat to review or agree
When this service fitsChoose cloud and resilience planning when hosting decisions, application dependencies, availability needs or recovery ownership must be defined before rollout.
How the engagement startsBring application dependencies, current hosting, vendor service terms, data location needs, availability priorities and backup arrangements.
What is handed overAgree architecture boundaries, vendor and customer responsibilities, monitoring, recovery objectives and operational procedures.
How readiness is reviewedBusiness and technical owners review the responsibility model and agreed monitoring, restore and recovery exercises for systems in scope.

Related delivery guidance: Delivery phases and responsibilities · Access, testing and handover controls · Country coverage and rollout context

What this service covers

The Blue LED Global plans cloud, hosting and resilience arrangements for enterprise applications. We assess how applications, integrations, identity, monitoring and recovery fit across public, private, hybrid or on-premise environments.

A SaaS vendor manages some responsibilities while the customer retains others, including access, configuration and connected systems. We document this division and agree operational needs before designing environments and support.

Scope and deliverables

The delivery scope is agreed during discovery and matched to your platform, business priorities and internal responsibilities.

Architecture and responsibilities

Assess workloads, connectivity and hosting options; document boundaries and responsibilities for vendors and internal teams.

Environment and monitoring design

Plan environments, access, monitoring, alerts and incident escalation around the agreed architecture.

Backup and recovery planning

Define protected data, backup ownership, retention and target recovery objectives with business stakeholders.

Recovery validation and handover

Plan restore and recovery exercises for systems in scope and document operational procedures and support ownership.

What to prepare for discovery

These inputs help define the work, dependencies and acceptance criteria before an implementation plan is agreed.

  • Application landscape, hosting, dependencies and vendor service terms.
  • Availability needs, data location requirements and recovery priorities.
  • Backups, monitoring tools, operational owners and approved budget.
Explore our delivery methodology

Practical questions

Can the architecture combine cloud and on-premise systems?

Yes. Hybrid designs can retain selected workloads on-premise while connecting to cloud services. We assess identity, connectivity, data flow, operations and recovery before agreeing the design.

How are recovery objectives chosen?

Business owners identify acceptable downtime and data loss for each process. We translate those priorities into target recovery time and recovery point objectives, then assess architecture, cost and testing.

Who owns backup and recovery after delivery?

The responsibility model separates the vendor service from customer-owned systems and operations. We agree owners for the backups, retention, monitoring and recovery activities in scope, and document the operational procedures. Vendor service terms and agreed restore exercises inform the handover; customer teams retain the responsibilities assigned to them.

Discuss your implementation requirements

Share your current systems, target platform, business scope and rollout countries. We will help define the next steps.

Discuss this service